Gaming should be enjoyable, not stressful. aisotp provides every player in Bangladesh with the tools, resources, and support needed to keep their gaming experience positive, balanced, and within safe limits.
At aisotp, responsible gaming is not a regulatory checkbox — it is a core part of how we operate. We believe that every player in Bangladesh deserves access to a gaming environment where entertainment comes first, risks are clearly communicated, and practical tools are available to help anyone who needs them.
Problem gambling can affect anyone regardless of experience level, income, or background. aisotp takes this seriously. Our platform is built with deposit controls, session time-outs, self-exclusion options, and a dedicated support team trained to respond to responsible gaming concerns with care and without judgment.
Whether you are placing your first bet or are a seasoned player, the tools described on this page are always available to you — at no cost, without delay, and without any negative impact on your standing as an aisotp member.
All of the following responsible gaming features are available free of charge to every registered aisotp player. Activate any tool by contacting our support team at [email protected].
Deposit Limits
Set a daily, weekly, or monthly deposit cap in BDT on your aisotp account. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Limits can be lowered immediately; increases take 7 days to apply.
Session Time Limits
Define how long you want each gaming session to last. When your chosen time is up, aisotp will display a session-end alert. This helps you maintain awareness of how much time you are spending on the platform.
Time-Out / Cooling-Off
Take a short break from gaming by activating a time-out period of 24 hours, 7 days, or 30 days. During a time-out, your account is suspended for gaming activity. You can still contact support and access your account balance information.
Self-Exclusion
For a more extended break, self-exclusion closes your aisotp account for a minimum of 6 months or permanently. During self-exclusion, your account cannot be reopened at your own request until the exclusion period has fully elapsed and a formal review has been completed.
Reality Checks
Enable regular on-screen reminders that show how long you have been playing and how much you have wagered or lost during that session. Reality checks appear as non-intrusive pop-ups at intervals you select — every 30, 60, or 90 minutes.
Activity History Access
Every aisotp player can request a full statement of their deposit, withdrawal, and wagering activity at any time. Reviewing your own gaming history is a valuable step in understanding your habits and identifying any patterns that concern you.
To activate any responsible gaming tool — deposit limits, session time-outs, time-out periods, or self-exclusion — send a request to [email protected] from the email address registered to your aisotp account. Include your username, the tool you wish to activate, and your chosen parameters (e.g., ৳5,000 daily deposit limit, 7-day time-out).
All protective measures — including deposit reductions, time-outs, and self-exclusion — are activated within 24 hours of receiving your request, and in most cases within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours. Deposit limit increases and self-exclusion reversals have mandatory review periods to prevent impulsive decisions.
Once a self-exclusion has been applied, it cannot be reversed during the minimum exclusion period under any circumstances. After the minimum period has elapsed, a formal request must be submitted and a 7-day cooling-off period must pass before the account can be reopened. This process is in place to protect your long-term wellbeing.
Our customer support team is available around the clock, every day of the year, aligned to Bangladesh Standard Time. If you are struggling with your gambling behaviour and need to speak with someone urgently, our team will listen without judgment and connect you with the appropriate tools and resources. Email: [email protected]
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to contact aisotp support or consider activating a self-exclusion.
Problem gambling is a recognised condition that can have serious financial, emotional, and social consequences. Recognising the signs early and seeking help is a sign of strength, not weakness.
The first and most immediate step is to contact aisotp's support team directly at [email protected]. Our team is trained in responsible gaming response and can activate protective tools on your account immediately, including a full self-exclusion if you request one. All responsible gaming conversations are treated with strict confidentiality.
Problem gambling is often triggered by stress, financial anxiety, boredom, or emotional distress. Understanding what drives you to gamble beyond your comfort zone is an important step. Consider keeping a personal journal of when you feel the urge to gamble and what was happening in your life at that time. Patterns often become clear quickly.
Sharing your concerns with a trusted family member or friend can provide both emotional relief and practical accountability. Many people who overcome problem gambling credit the support of close relationships as a critical factor. You do not need to manage this alone.
aisotp Support Contact
Our responsible gaming team operates 24 hours a day, 7 days a week.
Email: [email protected]
Response Time: Within 2 hours (BST)
aisotp strictly prohibits access by any person under the age of 18. All players undergo mandatory date-of-birth declaration during registration and full KYC identity verification before withdrawal privileges are granted. Any account found to be operated by a minor is permanently closed and reported.
If you share a device, computer, or mobile phone with family members — including younger siblings or children — we strongly recommend taking the following precautions to prevent underage access to the aisotp platform:
Secure Your Credentials
Use a strong, unique password for your aisotp account that is not shared with any other service. Change your password immediately if you suspect it has been accessed by someone else.
Device-Level Controls
Enable screen lock on all devices used to access aisotp. Many Android and iOS devices include built-in parental control modes that can restrict access to specific apps and websites.
Monitor Shared Devices
Regularly check the browsing history and installed apps on shared family devices. If you notice aisotp has been accessed from a device you did not use, contact our support team right away.
aisotp is here for entertainment. Set your budget, use our safety tools, and enjoy cricket betting, live casino games, and slots — responsibly and on your own terms.
18+ only. Gambling involves financial risk. Tools available at no cost — contact [email protected].