Your privacy matters to aisotp. This Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and the rights you hold over your information as a player on our platform.
Encrypted Data Storage
All personal data stored on aisotp servers is protected by 256-bit SSL encryption. Your registration details, KYC documents, and payment records are held in secured environments with strict access controls.
No Third-Party Data Sales
aisotp does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely for account management, payments, and regulatory compliance.
Transparent Data Collection
We clearly define every category of data we collect, why we collect it, and how long we retain it. There are no hidden data practices at aisotp — this Policy covers all data-handling activities on the platform.
Player Data Rights
As an aisotp player, you have the right to access, correct, port, or request deletion of your personal data at any time. Submit your request to [email protected] and our team will respond within 30 days.
Cookie Controls
aisotp uses cookies and similar tracking technologies to maintain session state, improve platform performance, and deliver relevant content. Essential cookies cannot be disabled; optional analytics cookies are used to improve your experience.
Dedicated Privacy Support
Our support team is available 24/7 aligned to Bangladesh Standard Time (BST, UTC+6) to handle privacy-related queries, data access requests, and complaints. Reach us at [email protected] for any data-related concern.
aisotp ("we", "us", "our", "the Platform") is an online gaming and sports betting platform serving players in the Bangladesh market. We are committed to protecting the privacy and personal data of everyone who registers an account, visits our website , or otherwise interacts with the aisotp platform.
This Privacy Policy sets out in clear terms what personal data we collect from you, the purposes for which we process that data, the legal basis on which we rely, how long we retain it, and the rights you have in relation to your personal information. This Policy should be read alongside the aisotp Terms & Conditions, which govern your use of the platform as a whole.
This Policy applies to all personal data collected through the aisotp website, mobile browser interface, and any related communications channels including customer support correspondence. It does not apply to third-party websites or services that may be linked from our platform — those third parties operate their own privacy policies, for which aisotp accepts no responsibility.
The effective date of this Policy is displayed in the hero section above. When we make material changes to this document, we will update the effective date and, where appropriate, notify active players via their registered email address.
aisotp collects the following categories of personal data from players and site visitors:
Registration Data
Identity Verification (KYC) Data
Financial Data
Usage and Technical Data
aisotp collects personal data through the following channels:
aisotp processes your personal data for the following defined purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and authentication | Registration data, device/IP data |
| Identity and age verification (KYC) | KYC documents, registration data |
| Payment processing (deposits & withdrawals) | Financial data, KYC data |
| Fraud prevention and anti-money laundering | All categories |
| Responsible gaming compliance | Usage data, financial data, registration data |
| Customer support and dispute resolution | Registration data, correspondence, financial data |
| Platform improvement and analytics | Usage data, technical data (anonymised where possible) |
| Promotional and bonus administration | Registration data, wagering activity |
| Legal compliance and regulatory obligations | All categories as required |
aisotp does not use your personal data for automated individual decision-making or profiling that produces legal or similarly significant effects without human review.
aisotp processes personal data on the following legal bases:
aisotp does not sell personal data. We share personal data only in the following limited circumstances:
aisotp retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and compliance obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC identity documents | Duration of account plus 5 years after closure |
| Financial transaction records | Minimum 5 years from date of transaction |
| Game and wagering activity logs | 3 years from date of activity |
| Customer support correspondence | 3 years from date of last correspondence |
| Technical and usage data (logs) | 13 months on a rolling basis |
| Cookie data (analytics) | Up to 13 months from placement |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data must be retained beyond standard periods due to an ongoing legal dispute, regulatory investigation, or audit requirement, aisotp will retain only the data necessary for that specific purpose.
aisotp implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction:
aisotp uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, maintain your login session, and understand how players interact with the site. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Please note that disabling cookies beyond the essential category may affect the functionality and performance of the aisotp platform. Clearing your browser's cookie storage will log you out of your account and remove any saved preferences.
As an aisotp player, you hold the following rights in respect of your personal data. To exercise any of these rights, submit a written request to [email protected]. aisotp will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days:
Age verification is conducted as part of the KYC process for all registered players. Where aisotp discovers or has reasonable grounds to believe that a player is under the age of 18, the account will be suspended immediately, all funds will be withheld pending investigation, and any personal data collected will be flagged for prompt deletion in accordance with applicable legal obligations.
If you believe that aisotp has inadvertently collected personal data from a person under the age of 18, please contact [email protected] immediately so that we can investigate and take appropriate action.
aisotp operates as an offshore online gaming platform. Personal data collected from players in Bangladesh may be processed on servers located outside Bangladesh. Where personal data is transferred across borders, aisotp ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.
Safeguards for international transfers include:
By registering an account and using the aisotp platform, you acknowledge and consent to the transfer of your personal data to servers and processors located outside Bangladesh for the purposes described in this Policy.
aisotp reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. The effective date at the top of this document will be updated whenever a new version enters into force.
Where changes are material — meaning they significantly affect the way your personal data is collected, used, or shared — aisotp will endeavour to notify active players via the email address registered to their account at least 14 days before the changes take effect. For minor, clarificatory updates, the revised Policy will be published on this page without separate notification.
Your continued use of the aisotp platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using the platform and contact [email protected] to arrange account closure and deletion of your personal data, subject to applicable legal retention obligations.
For any questions, requests, or complaints relating to this Privacy Policy or the way aisotp handles your personal data, please contact us using the following details:
Now that you understand how aisotp protects your data, dive into our cricket betting markets, explore the live casino, or check our FAQ for common questions about your account and payments.
18+ only. Play responsibly. Gambling involves financial risk.